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Good eCRM Puts the Customer at the Centre of the Universe

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Gianfranco Cuzziol’s fascination is the cross-channel journey of today’s consumer. He works with clients to help them leverage the points of impact along that consumer journey. He’s been described as a “conversation manager”. Gianfranco joins us at the Content Marketing Conference for a joint masterclass with Tom De Baere and was one of the keynote […]

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